The Power of Master Service Agreements: Fast Response and Strong Relationships

9/18/2023 (Permalink)

In the fast-paced world of business, rapid response is essential, especially during emergencies. Picture this: a national heatwave causes an abrupt A/C outage, with the potential to turn a hospital into an oven of stress and panic. In times like these, having a Master Service Agreement (MSA) in place can be the lifeline that transforms panic into a strategic, well-managed solution.

A Race Against Time

SERVPRO® Team Nicholson's Scott Askew and his crew proved the power of an MSA recently. Within hours of receiving the call, our team was on-site, ready to help. Seven hours later, cooling equipment was up and running - thanks to our subcontractor, Coastal Mechanical. We even had a team of welders fabricating quick hose connections in the hospital parking lot in order to connect the mobile chillers to the hospital's existing cooling system.

By the evening, the hospital was cooling to a comfortable temperature, all without displacing patients or disrupting critical operations. The team avoided an evacuation and multiple diversions, where a hospital has to transfer patients to another hospital. In the end, all this was possible without having to tell an MSA client, "no," — the word doesn't exist in our vocabulary anyways.

Building a Bridge to Swift Solutions

The MSA is more than just a contract - we become your logistics team, your trusted solutions provider. The last thing a business owner wants is to face a double emergency – the primary situation and its repercussions. Like the scramble to evacuate patients, and to secure specialized equipment, like chillers, at odd hours in order to prevent high temperatures from spoiling medication. An MSA eliminates the chaos, minimizing the complexity and severity of interruptions to business.

The Value of Strong Relationships

In the realm of crisis management, strong relationships are worth their weight in gold. Our connections with clients, subcontractor partnerships, and a network of SERVPRO teams across the nation, our bonds serve as the cornerstone of effective and efficient solutions. When challenges arise, leveraging our network's capabilities means clients have access to additional equipment and resources quickly.

In a world of emergencies, a Master Service Agreement isn't just a contract – it's a promise - to provide rapid response, leverage strong relationships, and transform potential chaos into smoothly managed solutions. It's the assurance that when a crisis arises, our team of professionals is ready to shift the perspective - becoming your total solutions provider for whatever happens.

What is SERVPRO’s Cleaning Process for a Commercial Large Loss?

5/4/2023 (Permalink)

SERVPRO Cleaning Process After Catastrophic Commercial Emergencies

From 1980 to 2020, on average, the U.S. endured 7 severe climate events per year. Throughout the past year, that number has more than doubled, according to the National Centers for Environmental Information. Although statistics help describe the destruction brought on by natural disasters, no measurement can quantify the loss and trauma to individuals, families, and communities. The struggle of those involved as they work to rebuild a sense of normalcy is often not seen.

SERVPRO of Southwest Fort Worth is proud to assist by offering Commercial Large Loss and Disaster Recovery services after any catastrophic emergency in the United States. With the resources of 17 SERVPRO franchise licenses in 6 locations throughout 3 southern states, we are well-positioned to respond to any disaster.

Our flexible, efficient team can tackle damage at private businesses, hospitals, schools, government facilities, and more. SERVPRO of Southwest Fort Worth professionals are highly trained in fire, storm, and water damage mitigation. When mitigating damage on a large scale, our team uses the following framework:

Control the Environment

Commercial-sized desiccant dehumidifiers remove water from the air and dense materials while increasing the air temperature, further drying the structure, and helping to better control the environment.

Remove Contaminated Material 

To ensure a safe and efficient clean-up, SERVPRO of Southwest Fort Worth crews will remove contaminated material and items that are beyond repair and remove restorable items for off-site cleaning. 

Dry the Structure

Various sized air movers and dehumidifiers are strategically placed throughout the structure to accelerate the drying process. 

Our crews can be ready at a moment’s notice, deploying cutting-edge drying equipment and service vehicles that feature truck-mounted water extractors that operate even without electricity. Response time is critical for communities to get up and running again. When disaster strikes, we are ready to answer the call and make it “Like it never even happened.” 

Preparing your Business for Storm Season

1/22/2022 (Permalink)

While it is still “winter” in Texas, it is never too early to prepare for storm season. The rain and winds blow in before we know it, and homeowners possible water and storm damage if either strikes their property. But what about your business? Doesn't it need preparation too? Well, SERVPRO of Southwest Fort Worth is here to help with some tips and tricks to get storm (and possibly a tornado) ready this coming spring.

Include shelter-in-place information in your EAP: Knowing when and where to take shelter during a hurricane is a crucial part of emergency preparedness. It is something that ALL of your employees should be familiar with. A basement is the best possible place to be during high winds. However, if your building does not have a basement, you should make sure all employees go to an interior room or hallway on the lowest floor with no windows.

Implement an emergency notification system: Despite most likely having sirens in your area, strong hurricane winds can often occur with little to no warning; because of this, many people find themselves ill-prepared for a storm with little time to take shelter. Using an emergency notification system like Disaster Alert (iPhone) or Natural Disaster Monitor (Android), employees can be made more aware of severe weather in their area. The app can alert them of the tornado so they can seek shelter immediately.

Have a work from the home policy: Within minutes, a tornado or hurricane can destroy everything in its path. This includes property, homes, and businesses, but it can also disrupt business operations for extended periods. To ensure not all operations come to a stand-still, it is in good practice to implement a work from the home policy if it makes sense for your business. This allows employees to continue working, even if they are unable to make it to the office.

Include training in your plans: If employees are not familiar with using emergency plans, they become essentially useless. Ensure that all employees have been adequately trained on how to respond to a tornado to avoid confusion and future injury while looking for shelter.

Being prepared for a storm will keep you and your employees safe and help ensure that your livelihood is still there after the storm. If your business experiences storm damage, SERVPRO of Southwest Fort Worth can get you up and running again with our trusted water removal, clean-up, and reconstruction services. Call us anytime at (817) 557-6895.

Commercial Fire Damage Repair

1/22/2022 (Permalink)

Commercial fire damage repair is something you never think you'll need for your business, but the unfortunate reality is some companies will experience fire damage. Fires can occur by an electrical shortage from overloading an extension cord to a lightning strike. As the flames extinguish, you may begin to worry about what steps to take to resume business. The best advice is to have a plan.

The Damage Caused by a Fire

When you experience commercial fire damage, you may reflect on the mess left in the charred ruins of the property. However, the damage you need to contend with will go beyond the ashes. To repair the property, seek the help of a professional team like SERVPRO of Southwest Fort Worth. Water extraction will occur after the firefighters' efforts. The smoke damage may cause a problem that the burnt materials from the fire. While a fire may be contained in one area of the building, smoke can fill most of the areas, and it can cause significant damage and odors. Our trained Fire & Smoke Damage Restoration Technicians (FSRT) can resolve these issues. When smoke and water damage are dealt with appropriately, the structure will not show any aftereffects. "Like it never even happened."

A fire loss within your enterprise, whether a retail store, rental apartment building, professional office, or a warehouse, can cost you customer goodwill and loss of profitability. We can generate a corporate program called the Contents Claim Inventory Service (CCIS). This report will categorize all affected materials, furniture and equipment, stock, electronics, and documents. SERVPRO of Southwest Fort Worth will suggest what's salvageable, non-salvageable, or questionable. The final decision rests with you and your insurance company as to how we proceed. SERVPRO of Southwest Fort Worth is a preferred commercial fire damage restoration company to more than 300 insurance companies, federal and municipal entities, and property management companies. We willingly coordinate efforts with your insurance adjuster to efficiently and economically restore your business in the best manner possible.

When to Make the Call

After dealing with commercial fire damage repair, you may ask yourself when you need to make the call to a professional for assistance. The time to contact SERVPRO of Southwest Fort Worth as soon as the fire is out. Our business is to get you back in business! Rely on us 24/7 for an immediate response. Call us anytime at (817) 557-6895.

Cleaning Your Business for the New Year

1/22/2022 (Permalink)

Follow these tips and for a deep clean, call SERVPRO of Southwest Fort Worth At (817) 557-6895.

The turn of a new year inspires us to clean out the clutter. Homes, garage, and shed are usually purged of those old unneeded items as we make room for new things like outdoor equipment and begin pulling out the things we haven't used most of the past year. But what about your office? Often work is seen as something separate and can often become stagnant. 

This new year, SERVPRO of Southwest Fort Worth wants to remind you that having a clean and organized office space is just as important. Getting rid of those piles of old papers, creating a new system to stay organized, and removing the clutter can help make your business and workload more efficient and easier to handle.

Tips to Help Get You Started

1. Gather and redistribute

Gather up every item that isn't where it belongs and put it where it does.

2. Clear off your desk

Remove everything, clean it thoroughly, and put back only those essential items for daily use.

3. Organize your desktop

Now that you've streamlined your desktop, it's a good idea to organize it. Use desktop organizers or containers to organize the items on your desk. Use trays for papers, boxes for smaller items.

4. Organize your drawers

Put items used together in the same drawer space, stamps with envelopes, sticky pads with notepads, etc. Use drawer organizers for small items – paper clips, tacks, etc. Use a separate drawer for personal items.

5. Proximity

Position the equipment and supplies that you use most within reach. Things that you rarely use can be stored or put away.

6. Sort mail

Don't just stick mail in a pile to be sorted or rifle through and take out the pieces you need right now and toss the junk before it begins to pile up. Sort it as soon as you get it – To act, To read, To file, To delegate or handoff.

7. Assign discard dates

You don't need to keep every piece of paper indefinitely. Mark on files or documents when they can be tossed or shredded. 

Note: Legal or financial documents must be kept for a specified length of time. Make sure you know what those requirements are.

8. Filter your emails

Some emails are essential to read; others are just not that important. When you use the filter system to label different types of emails, you know their priority and reply first.

9. Consider going digital

How much of the paperwork that you have could be scanned and saved? You may be able to eliminate some of the files and folders you've used in the past by scanning and uploading them to your computer. Make sure you are doing regular back-ups.

10. Straighten your desk

Do a quick straighten at the end of the day, so you have a clean start the next day.

Now that you've decluttered and organized your space, you may notice the dirt and dust left behind where you've moved your desk from, or the path you take to talk to and from your office might look a bit dirtier than others. Let SERVPRO of Southwest Fort Worth take it from here, cleaning the carpets and furniture in your office and business to make it all look fresh and new again.

Ceiling and wall cleaning should also be part of the cleaning maintenance of your home or business. If you're thinking about adding a fresh coat of paint to your office to help freshen it up after you've reorganized, you should also clean walls before painting so that the primer and paint can adhere properly. Whether you are preparing to paint or just looking for professional cleaning, SERVPRO of Southwest Fort Worth can help. Schedule your cleaning today by calling (817) 557-6895.

What is SERVPRO’s Cleaning Process for a Commercial Large Loss?

1/22/2022 (Permalink)

SERVPRO of Southwest Fort Worth crews are ready to clean after a commercial large loss. We can handle large restoration jobs in Fort Worth, TX.

SERVPRO Cleaning Process After Catastrophic Commercial Emergencies

From 1980 to 2020, on average, the U.S. endured 7 severe climate events per year. Throughout the past year, that number has more than doubled, according to the National Centers for Environmental Information. Although statistics help describe the destruction brought on by natural disasters, no measurement can quantify the loss and trauma to individuals, families, and communities. The struggle of those involved as they work to rebuild a sense of normalcy is often not seen.

SERVPRO of Southwest Fort Worth is proud to assist by offering Commercial Large Loss and Disaster Recovery services after any catastrophic emergency in the United States. With the resources of 17 SERVPRO franchise licenses in 6 locations throughout 3 southern states, we are well-positioned to respond to any disaster.

Our flexible, efficient team can tackle damage at private businesses, hospitals, schools, government facilities, and more. SERVPRO of Southwest Fort Worth professionals are highly trained in fire, storm, and water damage mitigation. When mitigating damage on a large scale, our team uses the following framework:

Control the Environment

Commercial-sized desiccant dehumidifiers remove water from the air and dense materials while increasing the air temperature, further drying the structure, and helping to better control the environment.

Remove Contaminated Material 

To ensure a safe and efficient clean-up, SERVPRO of Southwest Fort Worth crews will remove contaminated material and items that are beyond repair and remove restorable items for off-site cleaning. 

Dry the Structure

Various sized air movers and dehumidifiers are strategically placed throughout the structure to accelerate the drying process. 

Our crews can be ready at a moment’s notice, deploying cutting-edge drying equipment and service vehicles that feature truck-mounted water extractors that operate even without electricity. Response time is critical for communities to get up and running again. When disaster strikes, we are ready to answer the call and make it “Like it never even happened.”

Commercial Cleaning for the New Year

1/5/2022 (Permalink)

Follow these tips and for a deep clean, call SERVPRO of Southwest Fort Worth.

The turn of a new year inspires us to clean out the clutter. Homes, garage, and shed are usually purged of those old unneeded items as we make room for new things like outdoor equipment and begin pulling out the things we haven't used most of the past year. But what about your office? Often work is seen as something separate and can often become stagnant. 

This new year, SERVPRO of Southwest Fort Worth wants to remind you that having a clean and organized office space is just as important. Getting rid of those piles of old papers, creating a new system to stay organized, and removing the clutter can help make your business and workload more efficient and easier to handle.

Tips to Help Get You Started

1. Gather and redistribute

Gather up every item that isn't where it belongs and put it where it does.

2. Clear off your desk

Remove everything, clean it thoroughly, and put back only those essential items for daily use.

3. Organize your desktop

Now that you've streamlined your desktop, it's a good idea to organize it. Use desktop organizers or containers to organize the items on your desk. Use trays for papers, boxes for smaller items.

4. Organize your drawers

Put items used together in the same drawer space, stamps with envelopes, sticky pads with notepads, etc. Use drawer organizers for small items – paper clips, tacks, etc. Use a separate drawer for personal items.

5. Proximity

Position the equipment and supplies that you use most within reach. Things that you rarely use can be stored or put away.

6. Sort mail

Don't just stick mail in a pile to be sorted or rifle through and take out the pieces you need right now and toss the junk before it begins to pile up. Sort it as soon as you get it – To act, To read, To file, To delegate or handoff.

7. Assign discard dates

You don't need to keep every piece of paper indefinitely. Mark on files or documents when they can be tossed or shredded. 

Note: Legal or financial documents must be kept for a specified length of time. Make sure you know what those requirements are.

8. Filter your emails

Some emails are essential to read; others are just not that important. When you use the filter system to label different types of emails, you know their priority and reply first.

9. Consider going digital

How much of the paperwork that you have could be scanned and saved? You may be able to eliminate some of the files and folders you've used in the past by scanning and uploading them to your computer. Make sure you are doing regular back-ups.

10. Straighten your desk

Do a quick straighten at the end of the day, so you have a clean start the next day.

Now that you've decluttered and organized your space, you may notice the dirt and dust left behind where you've moved your desk from, or the path you take to talk to and from your office might look a bit dirtier than others. Let SERVPRO of Southwest Fort Worth take it from here, cleaning the carpets and furniture in your office and business to make it all look fresh and new again.

Ceiling and wall cleaning should also be part of the cleaning maintenance of your home or business. If you're thinking about adding a fresh coat of paint to your office to help freshen it up after you've reorganized, you should also clean walls before painting so that the primer and paint can adhere properly. Whether you are preparing to paint or just looking for professional cleaning, SERVPRO of Southwest Fort Worth can help. Schedule your cleaning today by calling (817) 557-6895.